Joe Davis Southwest Electric, General Manager
PWS has handled all our I.T department needs for over 2 years. Even though we are a fast paced electrical contracting business located more than 2000 miles away, they have handled every need with speed and care. We would highly recommend their services to you.
Doug Plant Manager
My Company has used PWS to manage our network for many years. Although they are a relatively small company, their professionalism, knowledge and customer service have always been exceptional. As different personnel have been introduced to our company, PWS has made sure that they were brought up to speed before they worked on their own. Although they keep up with current technologies, they are familiar with, and able to work on the few old systems that we still have in place. Our overall experience with them has been great.
I just wanted to say thank you for yours and everyone else’s help yesterday – we really appreciated how quickly you were able to have someone onsite to get the situation resolved even tho it ended up being the fault of our Frontier carrier. Nothing brings things to a halt quicker than not having internet service! Thank you so much for caring about all of us and our company and getting us back up and running!
Michael Engineering Manager
On behalf of everyone here, I would like to Thank you and your company for the outstanding customer service that we received on March 17th, 2011. We had a very important customer of ours lose their Server computer that ran their entire facility. You can imagine the severity of having your entire facility come to a screeching halt. Our customer drove the server down to your shop and your employee's immediately went to work on it to diagnose the issue. It was determined that the mother board had failed on this computer and rather than waiting until the next day to get a new mother board we decided to build them a brand new computer to get them back up and running the following morning. Your employees went straight to work and rebuild them a new computer in a matter of a couple of hours! They stayed late with us to ensure that all of the software we needed to re-install on this new computer went smoothly and even went out of their way to get the proper video card that we needed.
There are not many companies that you can go to that can offer this level of professionalism and willingness to do whatever it takes to make customers completely satisfied when they leave the shop. I would like to personally thank each and everyone of your employees for their professionalism and for the exceptional customer service that we received. Special thanks to Mike and his crew for staying late and pulling this all together for us under such a short time frame and for allowing us space in your shop to work along side of them to get the computer fully operational for the end user. I will strongly recommend your shop to anyone and everyone that might require any type of service work that you provide.
Brian, Arlington Highland Christian School
Your company is easy to get ahold of, answers questions quickly and efficiently, you stay in constant communication about status of a project, and most of all you do what you say you're going to do when you say you're going to do it.
Julie Northwest Chiropractic
Always get fast, friendly service from technicians.
Donnabell Forensic Consultants Inc.
I like doing business with your company because of the incredible customer service, your employees had shown me over the years. They are always quick to answer all of my question, even if it is the simplest ones.
Jeret, CEO Valley Electric
Valley Electric has retained the services of Scott Taylor for over 13 years. I attribute the longevity of our partnership to his responsiveness, wiliness to do whatever is needed when it’s needed, and for making recommendations to keep us ahead of potential technical problems. An example of their diligence: Our mail server crashed on a Friday afternoon, PWS had our incoming email spooling and put in approximately 50 man hours to get us back up seamlessly before Monday morning. We recommend Scott and his crew without reservation. We’re a $100 million company and we could afford the best support we could buy, and in our estimation, we have them in the PWS team.
Oleg Bethany Covenant Church
We hired the PWS to install a new WiFi system for our facility and we were very impressed how they handled the project. Scott and his employees were very competent, and gave us the most ultimate option for our system's installation and service. They are continuing to monitor and service the system, and we are very satisfied!
Phil Skagit 911 Center
I have found that PWS has always been a reliable resource to provide excellent, comprehensive services, in supporting my needs and has always provided these professional services at a fair price and in a timely manner. PWS is an exceptional organization that I would highly recommend to any other organization in need of trustworthy external resources in a timely manner.
Kristen, Central Services Coordinator Skagit County
PWS is professional in all aspects of the word. They show up looking professional and while working with sometimes less then professional customers always conduct themselves professional and respectful of the customer. Since using PWS our open work orders have gone down considerably. They are very efficient and eager to help in any way they can.