Your business depends on your IT systems. We're confident that you can depend on the integrity and quality of our services to provide the best customer experience and service delivery possible.
Here are key reasons you can depend on us to keep your business up and running:
- Quick response – Our goal is to respond to your critical issues within 30 minutes and have a technician begin working on a problem within 60 minutes or less of your call.
- Reputable - We have been around since 1987, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Experienced - All of our Technicians are certified in the IT field with either CompTIA or Technical Institution certifications. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won't be sending out warm bodies to train on your dime!
- Business savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- Managed Service – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget
- No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.